Effective Date: October 2025
Brand: Dot Grid Inc.
Website: https://dotgrid.biz
Email: admin@dotgrid.biz

Disclaimer

THIS PRIVACY POLICY IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL ADVICE.
It is designed to help Dot Grid meet general carrier and privacy compliance requirements for SMS and web communications.

1. Introduction

Dot Grid (“we,” “our,” “us”) values your privacy and is committed to safeguarding your personal information, including your SMS contact and content data.
We respect your right to privacy and aim to maintain transparency in how we collect, use, and protect your data.
We do not sell or share your personal, SMS contact, or message content data with third parties for marketing or unrelated purposes.

2. Collection and Use of Information

A. General Website Data

When you visit our website or submit a form, we may collect:
– Name, email address, and phone number
– Company name and service details you share
– Device and browser information
– IP address and analytics data

We use this information to:
– Respond to your inquiries and provide services
– Send project updates or promotional information (only if you’ve opted in)
– Improve website performance and user experience

B. Collection and Use of SMS Data

When you communicate with Dot Grid via SMS, we may collect:
– Your phone number
– The content of your messages
– Timestamps of communication

This information is used solely for:
– Responding to your inquiries
– Providing project or service updates
– Offering customer support

We will not use your SMS data for any other purpose without your explicit consent.

3. Protection of SMS and Personal Data

Dot Grid employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
These include encryption, secure storage, and limited employee access controls.
We are dedicated to maintaining the confidentiality and integrity of your communications.

4. Disclosure of SMS or Personal Data

Dot Grid does not disclose SMS contact or content data to third parties except:
– When required by law or government authorities
– When necessary to protect the rights, property, or safety of Dot Grid, its users, or others
– To trusted service providers who assist us in operating our business (under strict confidentiality agreements)

5. Retention Policy

We retain your data only as long as needed to fulfill the purposes stated in this policy or as required by applicable law.
Once the data is no longer necessary, it is securely deleted or anonymized.

6. Your Rights

You have the right to:
– Access, correct, or delete your SMS or personal data (where legally permitted)
– Withdraw consent for communications at any time by replying STOP to an SMS or emailing admin@dotgrid.biz
– Request information about how your data is stored and processed

We will honor such requests promptly, except where retention is required by law.

7. SMS Communication Terms

By providing your phone number and opting in, you consent to receive informational and promotional SMS messages from Dot Grid Inc.

– Message frequency may vary.
– Message and data rates may apply.
– Reply STOP to unsubscribe or HELP for assistance.
– We will not share your mobile opt-in or data with third parties for marketing purposes.
– For more information, contact admin@dotgrid.biz

8. Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience, analyze traffic, and personalize content.
You may disable cookies in your browser settings; however, this may affect some site functionality.

9. Changes to This Privacy Policy

Dot Grid reserves the right to update or modify this Privacy Policy at any time.
Changes will become effective immediately upon posting on our website.
We encourage you to review this page periodically for updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dot Grid Inc.
📧 admin@dotgrid.biz
🌐 https://dotgrid.biz